Explore Oakland Zoo

Guided Tours

Experience Oakland Zoo with an expert.

Engaging, interesting, and insightful, our tours are a great way to see Oakland Zoo in action. Take advantage of our docents' in-depth knowledge of Oakland Zoo and schedule a tour of the lower Zoo. Interested in seeing our veterinary hospital? Schedule a tour of our state-of-the-art facility and learn how we care for our wide-range of animals.

Schedule a tour.

Age 5–Adult

Docent-Led Zoo Tour

Explore the Zoo with an expert as your guide. One of our docents will take your group through the Zoo, teach you about the animals, share fun facts, and answer any questions you may have. Of note, California Trail is not currently included in the tour.

Oakland Zoo

Reservation Required

Monday–Friday

Vet Student Tours: Select Mondays

10:00 am–11:30 am

1.5 hours

Walking Tour: The minimum age for children is five—the tour may be too lengthy and in-depth for younger children.

Cart Tour: No minimum age is required— the tour is also ideal for those with disabilities or physical challenges that make walking difficult.

Schedule Early—Tours are very popular; book at least 2-3 weeks prior to the date you would like to reserve. Bookings made less than two weeks in advance cannot be accommodated.

Must be 5 years or older

Zoo admission is NOT included; tickets must be purchased separately.

Per person (Zoo member)

$

Per person (nonmember)

$

Group of 1–20

$

40

Group of 21-40

$

60

Zoo admission is NOT included; tickets must be purchased separately.

Group of 1–10

$

40

Zoo admission is NOT included; tickets must be purchased separately.

Vet school students and undergrad and high school students on a pre-vet track

No Charge

Age 5–Adult

Veterinary Hospital Tour

Tour our world-class veterinary hospital—a facility designed to accommodate all current and future animals at Oakland Zoo—from small birds and reptiles to large tigers and grizzly bears. This state-of-the-art facility features radiology and surgical suites, a small laboratory, a pharmacy, wide transportation docks, and LEED Gold certification.

Oakland Zoo

Reservation Required

Select Wednesdays and Saturdays

Vet Student Tours: Select Mondays

10:00 am–11:00 am

1 hour

The minimum age for children is five. Participants, ages 5-17, must be accompanied by an adult.

Cart Tour: No minimum age is required— the tour is also ideal for those with disabilities or physical challenges that make walking difficult.

Schedule Early—Tours are very popular; book at least 2-3 weeks prior to the date you would like to reserve. Bookings made less than two weeks in advance cannot be accommodated.

Must be 5 years or older

Zoo admission is NOT included; tickets must be purchased separately.

Per person (Zoo member)

$

20

Per person (nonmember)

$

25

Group of 1–20

$

Group of 21-40

$

Zoo admission is NOT included; tickets must be purchased separately.

Group of 1–10

$

Zoo admission is NOT included; tickets must be purchased separately.

Vet school students and undergrad and high school students on a pre-vet track

No Charge

contact us Icon

Contact for Zoo Tours

Eunice Hui

Operations Coordinator

Oakland Zoo Learning and Engagement

(510) 632-9525 x219

EducationReservations@oaklandzoo.org

Contact for Hospital Tours

Launa Craig

lcraig@oaklandzoo.org

Days: Monday–Tuesday

Frequently Asked Questions

Docent-Led Zoo Tour
Veterinary Hospital Tours

How do we pay for our tour?

Payment of tour fees must be received at least 14-days prior to the reservation date. We can accept check or credit card payment. Zoo admission and parking must be purchased through the website at https://www.oaklandzoo.org/tickets, once the date of the tour has been confirmed.

Are docent-led tours available on weekends?

No, docent-led tours are not available on weekends, holidays, or during special events.

Is California Trail included in the tour?

At this time, the tour covers only the lower part of the Zoo. California Trail is not included; however, you may explore it on your own, when the tour concludes.

Where do I meet my tour guide?

When you arrive at the Zoo, please proceed towards the Lower Entrance where your docent will greet you, check you in, provide an overview of the adventure ahead, and begin your tour. DO NOT drive up the hill to the Main Entrance.

Can I book a Docent tour less than two weeks ahead?

Unfortunately, we cannot accommodate requests for Docent Tours less than 2-weeks ahead.

How do we pay for additional guests?

On the day of your tour, you may pay for any additional students or adults (to the tour maximums) at the Lower Entrance ticket booth. We can only accept credit card payments.

Does a Zoo Member still have to pay for the tour?

Zoo Membership does not include the Docent Tour fee, as this program is separate from regular Zoo admission. However, Zoo Members do not have to pay for admission into the zoo if they are part of the paid tour. They may enter the Zoo through the Lower Entrance and check-in with the group.

Do tours still happen in inclement weather?

Docent tours will take place rain or shine. Please make sure everyone is dressed appropriately. Tours will be rescheduled when the zoo is closed during inclement weather conditions for the safety of guests and exhibited animals.

I only have two people in my group. Will we be combined with another group?

Docent tours are private tours. We do not combine multiple groups together.

Is there a place to store a wheelchair or walker?

Yes, we have a safe location to store a wheelchair and/or walker while you are engaging in the cart tour. Please indicate on the request form how many wheelchairs/walkers need storage.

What will we get to see on the tour?

The tour will be of the Lower Zoo only. We do not currently offer tours of the California Trail. You are welcome to visit the California Trail on your own after the tour has concluded.

What is your cancellation policy?

Once you register and pay your tour fee, we cannot refund your payment if you cancel; however, if the zoo closes on the day of your scheduled tour—due to inclement weather—your tour fee will be refunded.

Will we see animals and procedures during the tour?

We cannot guarantee that you will see animals or procedures in the Veterinary Hospital as the needs of our animals change on a daily basis. The staff/Docents that lead Veterinary Hospital tours do not know which animals are at the Veterinary Hospital on any given day. We do show guests short video snippets of zoo animals undergoing medical exams or procedures.

Will we get to see animals in quarantine?

You will not get to see animals in quarantine as they are housed in a special area of the Veterinary Hospital so that they will not be exposed to any airborne germs. This is both for the animal's protection and the human's protection. You do get to see a fun video snippet of our black bear cubs when they were housed in our quarantine facility when they first arrived at Oakland Zoo in 2017.

Will we get to touch any animals?

At Oakland Zoo we practice "protected contact"—that means that in most instances there is a barrier between the animal and the human. This is for the animal's protection and the human's protection. The only animals that guests can touch at Oakland Zoo are our goats, sheep, rescued domestic cats and an ambassador dog in the Petting Yard. The Petting Yard is located in the Wayne and Gladys Valley Children's Zoo.

Will we meet a veterinarian?

We cannot guarantee you will meet a veterinarian or another vet hospital staff.

Can we take photographs?

You are welcome to take photographs of the outside of the Veterinary Hospital. Photographs are not permitted inside the hospital.

Is Zoo admission or parking included in the Veterinary Hospital Tour?

Parking and Zoo Admission are paid for separately.  They are not included in the tour fee.

How many children are allowed per adult?

We can accommodate up to 15 participants. Children age 5-17 must be accompanied by an adult chaperon.

What is the tour group size?

The tours can accommodate up to 15 participants.

Are refreshments permitted in the Veterinary Hospital?

Food and drink are not allowed inside the hospital.

What should I wear?

Please dress for the weather and wear closed-toe shoes, such as sneakers.